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Assistant General Manager (37990)

 First things First: Who are we?

First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all-around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico and Canada

First Transit, Canada's leading provider of bus passenger transportation has an opening in Vernon, B.C. for an Assistant General Manager.


Oversee and co-ordinate day-to-day aspects of the First Transit Operation. Plan, organize and co-ordinate the branch’s daily operations in order to achieve the highest standard of customer service and employee satisfaction. Work closely with the Location Manager and staff to ensure superior level of service is delivered to both internal and external customers. Provide effective coaching to employees and assist in their personal development.



  • Oversee daily branch operations. Assist in supervising drivers, office personnel and maintenance personnel with regard to operating procedures.
  • Promote the highest standard of quality service to employees through teaching, coaching, training, counseling and leading by personal example
  • Liaise with BC Transit.
  • Assist General Manager in implementing new company programs or policies, with the aim of ensuring buy-in and an effective change process for employees.
  • Provide input and assists General Manager on manpower, developmental and training issues, assist Safety and Training supervisor with the Health & Safety Committee/labor Management Committee.
  • Supervise and assist dispatch to ensure routes run on schedule and driver concerns and problems are resolved Coordinate and monitor specific daily route management needs.
  • Accident investigation, including all related reports.
  • Supervises and completes additional projects as assigned.



  • Bachelors degree in management or transportation or relevant years of transportation experience will be considered
  • Class 2 Drivers License is required (or must be willing to obtain)



  • A minimum of 5 years of public transportation experience with increasing responsibilities.
  • Must have knowledge of transit operations, maintenance, and administration.
  • Must have knowledge of Canadian Transportation Agency (CTA) requirements and guidelines.
  • Must have experience and knowledge working in a unionized environment.
  • Must be prepared to work all hours and days of the week.
  • Must have good communication skills.
  • Planning and organising – utilising human capital and other resources in the most effective ways enables the company to make money
  • Collaboration – assistant general managers are part of a team and must work seamlessly with a variety of other employees
  • Coaching – finding ways to motivate others and improve their skills is essential
  • Multitasking – the duties assistant general managers take on will often be managed simultaneously throughout a shift, which means they must be able to prioritise tasks
  • Computer literacy – being comfortable using a computer for basic office tasks such as writing memos and sending emails is expected
  • Vision – looking beyond day-to-day tasks to think of ways the company could improve and increase revenue shows commitment to the employer and its objectives



Branch / office environment. Travel to customers / prospects.



First for a Reason  

Benefits: We offer competitive compensation and benefits (which vary based on role, location, and business), including physical and mental health initiatives, medical/dental/vision, 401(k), and paid holiday/vacation. 

Diversity & Inclusion: Because we’re stronger together, we aspire to have a culture where all people are First. We’re committed to providing an inclusive and diverse working environment for everyone every day. 

Professional Advancement: Start here. Go far. We believe in promoting from within, which means tremendous opportunities for you, thanks to our strong presence across North America. In addition, our 18-month Aspiring Manager Program prepares future leaders at First Transit. 

Extensive Training: Build skills and knowledge in such areas as safety and security, injury prevention, technology and equipment, and job efficiency. 

Community Service & Impact: Go where opportunity meets community. Our customers are at the heart of everything we do. As the face of First Transit and First Vehicle Services in your community, you’ll have a positive impact on others. 


About First America 

First is the largest passenger transportation company in North America, we provide passenger transport and maintenance services to municipalities, school districts and the general public in the U.S. and Canada. Our 4.8 billion operation is headquartered in Cincinnati, OH and employs more than 96,000 employees at 1,200 locations in 38 states and 7 Canadian provinces.  


Apply today and get your career on the road with First Transit


We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all


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38632 - Vernon
2400-43rd Street, Vernon, British Columbia, Canada, V1T 6W8
  • Company:
    First Transit Canada
  • Terms and Conditions type:
    Full Time
  • City:
  • Province:
    British Columbia
  • Category:
    Operations Management & Supervisory
  • Contact Number:
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